Privacy Policy

This Privacy Policy explains how Banmali Regency (https://banmaliregency.com/) and its affiliates (“we”, “our”, or “us”) collect, use, share, and protect your personal data through our website (referred to as “Platform”). By using our Platform or providing your information, you agree to this Privacy Policy, our Terms of Use, and applicable Indian laws, especially data protection and privacy laws. If you disagree, please do not use our Platform.

1. Collection of Information

We collect your personal data when you:

  • Register or use our Platform and services.

  • Provide details like name, date of birth, address, contact number, email, etc.

  • Share payment information such as bank details, cards, or biometric data with consent.

We may also:

  • Track your behavior and preferences on the Platform.

  • Collect data from transactions and third-party partners (subject to their privacy policies).

2. Usage of Information

Your personal data may be used to:

  • Provide and improve our services.

  • Facilitate order fulfillment with sellers and partners.

  • Send offers, updates, and product/service information.

  • Detect fraud and resolve disputes.

  • Conduct surveys and research.

  • Comply with legal obligations.

3. Sharing of Information

We may share your data:

  • Within our corporate group and affiliates.

  • With third parties such as sellers, logistics, payment providers, or law enforcement.

  • For marketing purposes unless you opt out.

  • When required by law or for protection against fraud.

4. Security Precautions

We use industry-standard security practices to protect your data. While we take measures to safeguard your data, the internet isn’t completely secure, and users should protect their login credentials.

5. Data Retention and Deletion

You may delete your account via your profile settings or by contacting us. We may delay deletion in case of unresolved matters. Data is retained as required by law or for legitimate purposes, and anonymized data may be used for analysis.

6. Your Rights

You can access, update, or correct your data via the Platform.

7. Consent

By using the Platform, you consent to the collection and processing of your data as per this policy. You may withdraw consent by contacting our Grievance Officer (details below), but it may affect service access.

8. Updates to Policy

We may update this Privacy Policy from time to time. Please check periodically for changes. We will notify users about significant changes as required by law.

Grievance Officer

Banmali Regency
Jail Chowk, Gandak Road Colony, Sakchi,
Jamshedpur, Jharkhand – 831001
📞 +91-9241 994138